CustomGPT Review 2025

Updated: January 29, 2025 Written by Bill Burniece

If you are a business owner or entrepreneur, CustomGPT.ai is a platform that can save you a lot of time and effort by doing the tasks that you hate to do.

With it, and without having any coding skills, you can create custom AI agents in minutes that will automate many of your customer service tasks.

In this CustomGPT review, we’ll look at all of the features, benefits, and shortcomings of this platform so you can decide if it is right for you and your business.

What Is CustomGPT?

CustomGPT.ai is the industry’s best no-code platform for creating custom AI agents for your business.

It builds AI agents that are powered by advanced large language models (LLMs) and customized to your specific business content.

These ‘virtual’ agents will automate most of your customer service tasks without diminishing the customer experience.

CustomGPT review image

You can create these custom AI agents without having any experience or knowledge of coding.

CustomGPT.ai allows you to automate more than 90% of your repetitive customer support inquiries, saving you time and money.

The Custom AI agents that you create for your business are like having highly capable interns who not only understand the ins and outs of your business, but can also execute a series of instructional steps with accuracy and precision.

And they never take a day off.

What You Can Use CustomGPT For

Customer Service

CustomGPT excels at customer service tasks. It can provide your customers with fast automated support to answer questions about your products, services, and company.

 It will perform these tasks using your unique brand voice so every response has a personal tone tailored to your expertise and style.

Global Engagement

CustomGPT.ai has multilingual functionality in 93 languages. It will interact with your online visitors in their natural language.

This will drive engagement by providing personalized and relevant responses through its custom-trained AI. This allows for life-like interactions across various platforms like live chat, website widgets, and email.

Topic Research

When one of your visitors wants to learn more about your company and its products and services, your customer agent will help them find the information they are looking for.

This creates a nice customer experience because your visitors will get fast and direct answers instead of having to dig through Q&A pages and other resources.

How To Get Started With CustomGPT

  • Click the button below to land on the CustomGPT.ai home page
  • On that page, click on the button that says Start For Free 
  • Enter your email address where prompted and complete the sign up process
  • Enjoy your free 7-day trial so you can give it a test drive
Click Here Now To Try CustomGPT.ai For Free

CustomGPT Features

CustomGPT Key Features:

  1. Super Easy To Set Up: This platform is very user-friendly, easy to understand, and simple to get set up. The interface allows you to set up your chatbot without any coding skills, allowing you to implement this technology quickly
  2. Detailed Customization Options: These features allow you to customize the chatbot’s voice, personality, tone, and style to match your brand identity, ensuring a pleasant user experience
  3. Sitemap Integration: You can quickly and easily incorporate your website content into the chatbot using your sitemap, ensuring it has all of the data it needs to deliver accurate results
  4. Multilingual Support: CustomGPT supports 93 languages, which enables you to assist customer all around the globe
  5. Integrate Data From Multiple Sources: Include data sets from all of the sources you would like to include – websites, documents, and images. It supports 1,400+ file formats and integrates with 100+ platforms including Google Drive, Shopify, and others
  6. Anti-Hallucination Technology: Anti-what? Don’t worry, I had to look it up too. “Anti-hallucination technology” refers to techniques and strategies used in artificial intelligence (AI) to prevent AI models from generating outputs that are factually incorrect, misleading, or completely fabricated”*. CustomGPT uses advanced technology to ensure responses are factually correct, consistent, and relevant, to avoid this. It even provides citations with every response to show the source of generated responses
  7. Additional Integration Capabilities: You’ll have other integration options available, including API integrations, embed widgets, live chat, and even ChatGPT plugins, allowing you to include the chatbot in various platforms

*Source: IBM

CustomGPT Applications

Professional Services

Tax
Law
Insurance

Technology

SaaS
Startups
Information Technology

Public Sector

Education
Government
Transportation

Life Sciences

Ecology
Biotechnology
Pharmaceuticals

Manufacturing & Industrial

Manufacturing
Industrial Automation

Other Sectors

Healthcare
Finance & Banking
Retail & eCommerce

CustomGPT Pricing

Standard Plan

$89/Month – Or $99 Month-To-Month

10 Custom Agents (Projects)
5,000 Documents/Agent
60 Million Words Stored
1,000 Queries/Month
3 Members in Team
Helpdesk Support
OpenAI Models
Basic Analytics
Self Service
API Access

Premium Plan

$449/Month – Or $499 Month-To-Month

Remove CustomGPT Branding
100 Custom Agents (Projects)
20,000 Documents/Agent
300 Million Words Stored
5,000 Queries/Month
5 Members in Team
Prioritized Indexing
Helpdesk Support
OpenAI Models
Remove PII
API Access
Auto-Sync
Analytics
OCR

Enterprise Plan

Contact CustomGPT.ai For More Information

Scalable Data, Query, and Seat Capacity
Prioritized Engineering Support
Data Processing Agreement (DPA)
Microsoft Azure OpenAI API
Dedicated Account Manager
Call and Email Support
Token Authentication
All Premium Features
Tailored Onboarding
Enterprise Security
Anthropic Models
Custom Features
Custom SSO

How To Get Started With CustomGPT

  • Click the button below to land on the CustomGPT.ai home page
  • On that page, click on the button that says Start For Free 
  • Enter your email address where prompted and complete the sign up process
  • Enjoy your free 7-day trial so you can give it a test drive
Click Here Now To Try CustomGPT.ai For Free

CustomGPT Pros & Cons

Pros:

  • Easy to set up
  • No coding skills needed
  • Multilingual for global application
  • Customized based on your business identity
  • A free 7-day trial so you can try it before you buy it
  • Cost-effective for users with high volumes of customer interactions

Cons:

  • There is a free trial but no free plan
  • The Standard plan includes CustomGPT branding
  • Like any other AI platform, there is a learning curve to get it dialed-in

Conclusion

Customer service is vital to the success of any business.

It’s also time consuming and relies on patient individuals to deal with repetitive questions and sometimes unpleasant interactions.

CustomGPT.ai can solve this problem while saving you valuable time and money.

It’s easy to set up and use, and you never need to learn any coding skills.

Click the button below and see for yourself with a 7 day free trial.

Click Here Now To Try CustomGPT For Free

Along with the benefits for your own business, you can get paid by recommending others to CustomGPT: Learn more: CustomGPT affiliate program

Affiliate Disclosure
Disclosure: The operator of this website is a 3rd party marketer with a material connection to product/service providers appearing on this site in that we are compensated for sales made through our affiliate links.

If you have any questions please contact me bill@highpayingaffiliateprograms.com